General Questions
What is a photo DVD slideshow?How do I order my own photo DVD slideshow?
What does "Creation Fee" mean? Are there any photos or music included?
Do you have any packages?
What is the Main Menu?
Photo Questions
Can I include other momentos in my slideshow, other than photographs?How and when will I get my photos back?
Can I send my photos to you on a disc?
Music Questions
How do I choose the music for my slideshow?Extras and Effects Questions
What are animated effects?What if I choose to not add the animated effects to my slideshow?
Shipping Questions
How should I send my items to you?Can I get overnight shipping?
The slideshow is a gift for someone other than myself. Can I send it directly to the gift recipient?
Pricing Questions
Do you offer any discounts?General
What is a photo DVD slideshow?A photo DVD slideshow is a great way to preserve and bring to life your precious memories. Your personalized slideshow can tell a story, or simply display your photographs. The basic idea of a slideshow is putting photos to music. But here, at Lasting Memories DVD, we go way further than the basic idea. Please visit our Samples Page to view some examples of our work.
How do I order my own photo DVD slideshow?
Please visit our Order Page. On this page, you will be able to choose between 5 different packages or even choose to build your own. Once you choose your package, click on the "buy now" button and pay for your slideshow using PayPal. Once the payment is complete, you will be redirected to a page where you can download and print out our order form. This is where you tell us exactly what you want (music chocies, ect...). The photos, music, order form and any other items to be included should be sent to the address on the form.
What does "Creation Fee" mean? Are there any photos or music included?
The creation fee only comes into play when building your own slideshow. This fee is the minimum amount charged to make a DVD slideshow. This fee covers the time put into making your custom photo dvd slideshow. There are no photos or music included. You may add photos, music, titles, captions, or anything that want included in your personal slideshow.
Do you have any packages?
Yes. Lasting Memories DVD is now offering packages! We believe that each person's story and needs are unique. Yet, we also realize that many people like to choose from available packages. So now, you can choose from our packages or choose to build your own!
What is the Main Menu?
The main menu is what first comes on the screen after you put the disc into the DVD player. You may add a photo and/or music to the main menu. The music will play until you start the slideshow. You may also choose to not have a main menu. This would mean that your slideshow would start automatically after putting it into the DVD player. If you wish to have no main menu, simply let us know.
Photos
Can I include other mementos in my slideshow, other than photographs?Yes. You may include any flat object that can be scanned (8x10 or less). Examples may include, but not limited to: ticket stubs, report cards, invitations, brochures, certificates, newspaper articles...
How and when will I get my photos back?
We will send all of your items back to you with your completed photo DVD slideshow. We take extra care in protecting your precious photographs while they are in our care. Most usually we will either use Overnight Shipping or 2-3 Day Shipping. Your package will be sent back to you using insurance and tracking.
Can I send my photos to you on a disc?
Yes. The standard method for sending Lasting Memories DVD your photos is sending the original photos through the mail. Yet, you are more than welcome to do the scanning yourself and send the files on a disc. We do recommend that the files be larger, giving us ample room to make adjustments.
Please make sure that your photos are numbered or listed in the order you wish for them to appear.
If you do choose to scan the photos yourself and send them to us by disc, we will take the price of $0.75 per photo down to only $0.50 per photo. This can be a real money saver!
Music
How do I choose the music for my slideshow?We recommend using music that holds meaning for the intended viewing audience. For instance, if you are having a slideshow made for your parents 50th Wedding Anniversary, you might try to think of songs that they loved when they were younger, or songs that they danced to at their wedding. If there are no particular songs that you wish to include, we have several instrumental pieces to choose from.
Extras and Effects
What are animated effects?Animated Effects are included in all pre-made packages and can be added using the "Build Your Own Package" option. Adding the animated effects to your slideshow will allow Lasting Memories DVD to bring your photos to life. For only $15.00, you will see your photos gracefully dance across the screen. And yet, though we have the technology to add that "movie-like" feel to your slideshow, we will not go overboard. All pans and zooms will be strategically placed to complement your precious photographs.
What if I choose to not add the animated effects to my slideshow?
Without the animated effects, your slideshow will be "static" or without motion. You are in no way required to add the animated effects.
Shipping
How should I send my items to you?We recommend placing your photos into ziplock bags or envelopes. You could also bind them with rubber bands. We also recommend placing a piece of cardboard into your package or shipping your items in a box, to prevent any bending that may occur during the shipping process.
Can I get overnight shipping?
Yes. Please indicate if you would like to receive overnight shipping when you send you order. The cost will be figured into your total.
The slideshow is a gift for someone other than myself. Can I send it directly to the gift recipient?
Yes. Simply supply us with the correct shipping information. We are willing to accommodate most requests.
Pricing
Do you offer any discounts?We have several ways for you to save! We offer a referral bonus for our returning customers, which allows you to save varied amounts based on how many customers you refer. We also have several seasonal specials. Please check out our specials on the right hand side of the page.
There is also a Military Discount available to any and all military members and their families. Please contact us for more information.
